Roadside Assistance

Nobody likes the idea of customers stranded by the side of the road, and we are no exception.

Your safety and hassle-free HAVAL driving experience is of paramount importance to us at all times. That’s why HAVAL offers you roadside assist cover for 5 years or 100,000 km’s whichever comes first on all new HAVAL vehicles.  This nationwide service is available 24 hours a day, seven days a week, 365 days a year.

Key services offered include*:

  1. Changing of flat tyres.
  2. Provision of sufficient fuel to enable the vehicle to be driven to the nearest fuel station when you’ve run out of fuel(Up to $30 worth of fuel will be provided at the drivers expense).
  3. Jump-start a flat battery or battery replacement.
  4. Arranging for access to the vehicle, a locksmith or a tow will be at the drivers’ expense where the key has been lost or stolen or locked inside the vehicle.
  5. Minor roadside repairs where it is safe and possible to do so at the roadside.
  6. Breakdown towing to the nearest HAVAL approved dealer or AA service provider facility(Up to $350 including GST).
  7. Advice/referral assistance to alter or make onward arrangements for accommodation, car rental, travel and vehicle recovery.
  8. Medical advice/referral for the driver or any passenger in the event of an unexpected illness or injury.


To get you on your way again as quickly as possible please have the following information at hand when making a call:

  • Your vehicle registration number
  • Your name and location
  • If possible a contact number; and
  • A brief description of the problem

CLICK HERE TO CALL 0800 492 774

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HAVAL Motors New Zealand is a specialist manufacturer of premium SUVs and is the No.1 SUV brand in the world’s largest automotive market and has been for the past 15 years. In 2017 Brand Finance valued HAVAL as the "world's most powerful SUV brand" ahead of Jeep and Land Rover. With over 5 million customers, last year HAVAL was the world’s 10th largest SUV manufacturer outselling Mercedes, BMW and Mitsubishi SUVs. Our success is due to a combination of commitment, passion and listening to our customers. We utilise the best features, safety and technologies from around the globe to produce world class SUVs.


*HAVAL Motors New Zealand reserves the right to change the information including, but not limited to the models, prices, colours, materials, equipment or other specifications referred to on this site at any time without prior notice. Always consult your HAVAL dealer for latest specifications, availability and pricing. Images for illustration purposes only.




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